What are cookies
Why we use cookies
Why do we ask for your consent
What do you consent to
Changing your cookie settings
What cookies we use
In the cookie overview you will find our complete list of cookies which tells you exactly which cookies we use, what they do and how long we keep them.
Expiration: Session
Function: Cookie to test whether the browser of a visitor from our website accepts cookies.
Expiration: Session
Function: Used to protect web forms so that they cannot be misused by bots.
Expiration: Non-expiring
Function: This cookie ensures that logged-in users remain logged-in.
Expiration: Session
Function: Used to save a visitor’s language preference for a next visit.
Expiration: 1 day
Function: This cookie is used by our firewall software to detect logged in users and grant them access to the Service Center.
Expiration: 2 days
Function: This cookie is used to store whether you are logged in to the Service Center and what rights have been granted.
Expiration: 1 month
Function: This cookie is used by Cloudflare to store information that a visitor has acknowledged the use of cookies on the website and not to display the banner again for the next 30 days.
Expiration: 1 year
Function: This cookie is used by Cloudflare placed when a CAPTCHA or Javascript challenge is resolved.
Expiration: 6 months
Function: This cookie is used by our knowledge base software to keep track of which answers and solutions you have viewed.
Expiration: 2 years
Function: The main cookie used by Google Analytics allows the service to distinguish one visitor from another.
Expiration: 2 years
Function: This cookie is used by Google Analytics to recognize your unique browser and device combination of a website visitor.
Expiration: 24 hours
Function: This cookie is used for Google Analytics to store and update a unique value for each page visited.
Expiration: Non-expiring
Function: This cookie is used by the software we use to send mailings by e-mail, in which a unique number is stored so that the website can recognize you on your next visit.
Expiration: Non-expiring
Function: This cookie is used by the software we use to send email mailings that store which pages a visitor on our website has viewed.
Delete cookies
Through the browser settings on your computer, you can delete already placed cookies and refuse the placement of new cookies. The method varies by Internet browser. More information regarding enabling, disabling and deleting cookies can be found in the instructions and/or using the Help function of your Internet browser.
If you reject or delete cookies, you will not be able to use all the features of our website. In addition, refusing or deleting cookies only affects the computer and Internet browser on which you perform this action. Do you use multiple computers and/or Internet browsers? Then you should repeat this operation(s) as often as necessary.
Changes
Based on new developments, the texts of this website and the cookie policy may be modified, for example in the context of new laws and regulations. It is therefore recommended that you consult our cookie policy with some frequency.
